OUR SUCCESS

We are successful only if our clients are successful.

Douglas County Economic
Development Authority

Douglas County Economic
Development Authority invested in
the Salesforce platform and a
consultant to address the specific
needs of the organization in 2014.
However, after a couple of years,
they realized the platform was not
delivering value.

“We felt like the consultant was trying to fit the unique needs of economic development into a generic sales platform,” said Chris Pumphrey, executive director. “We were spending big dollars for very little return and realized quickly that we needed a better solution to help our community be more successful.” As an EDO, they’re also responsible for reporting their activities to board members and the community, but they weren’t able to do this effectively with the current procedures.

They explored other solutions for economic development, but starting from scratch would have required an additional substantial investment. Fortunately, a new team member had previously worked with Anne Pyle at 3Circle Solutions, and recommended her.

Working with 3Circle Solutions
With technical adeptness in Salesforce and technology as well as a deep understanding of economic development, 3Circles was able to shine a light on the true values of the platform. Douglas County and 3Circle Solutions together created a design detailing configurations to the platform, process changes, and improvements to the data that would address their needs in a robust and comprehensive manner. 3Circles implemented the agreed-upon changes to the platform, created an all-inclusive Standard Operating Procedure, and provided the team with 8-hours of on-site training.

“We explored other technology solutions for our organization, but starting from scratch would have required an additional, substantial investment. Fortunately, 3Circle Solutions was recommended to us, and it was a game changer!”
Chris Pumphrey, Executive Director
Douglas County EDA

Key Results:   

  • Comprehensive tracking of the program of work
  • Improved team collaboration
  • Better relationships with all constituents
  • Improved data integrity
  • Interactive, real-time dashboards
  • Return on Investment of conferences, events, tours, etc.
LET US HELP YOU WITH YOUR SUCCESS STORY. CALL US TODAY AT (337) 205-0759 TO SET UP A CONSULTATION.
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